Privacy Policy

Last updated: November 19, 2025

This Privacy Policy describes how Noviscent Inc. collects, uses, stores, and protects personal information through our Website and through the AI, ML, engineering, and professional services we provide. It also explains Your rights and how the law protects You.

By accessing our Website or using our Services, You agree to the practices described in this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initials have defined meanings. These definitions apply whether terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique profile created for You to access certain features or services.
  • Company (referred to as “Noviscent”, “We”, “Us”, or “Our”) refers to Noviscent Inc., a Canadian corporation operating in Ontario.
  • Cookies are small files stored on Your Device by a website.
  • Country refers to Canada.
  • Device refers to any device used to access the Website or Services, including computers, phones, tablets, embedded hardware, or connected equipment.
  • Personal Data means any information relating to an identified or identifiable individual.
  • Service refers to the Website and to any AI, ML, embedded, cloud, consulting, or related engineering services provided by Noviscent.
  • Service Provider means any third-party company or individual who assists Us in delivering the Service.
  • Usage Data means information collected automatically from the Website or Service processes.
  • Website refers to Noviscent, accessible from https://noviscent.ca
  • You means the individual or legal entity using or accessing the Website or Services.

Collecting and Using Your Information

Types of Data We Collect

Personal Data

We may collect Personal Data when You interact with our Website or Services. This may include:

  • Name, email address, and contact information
  • Company or organization details
  • Information You provide through forms, emails, or meetings
  • Any information voluntarily shared during service engagements

For regulated industry projects, We only collect the minimum Personal Data required to deliver the Service.

Usage Data

Usage Data may include:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Device identifiers
  • Log files and diagnostics

If You access the Website on a mobile device, we may collect additional device-related information such as model, OS version, and browser type.

Project and System Data

During AI or engineering engagements, We may handle:

  • System logs
  • Telemetry and event data
  • Evaluation outputs
  • Edge or embedded device data
  • Workflow metadata
  • Compliance artifacts

We do not use project data to train general-purpose AI models.

Tracking Technologies

We use Cookies and similar technologies to:

  • Maintain Website functionality
  • Understand Website usage
  • Improve the user experience

You may disable Cookies in your browser settings, though some features may not function properly.

Use of Your Information

Noviscent uses Personal Data for:

  • Providing and maintaining the Website
  • Responding to inquiries
  • Delivering AI, ML, and engineering services
  • Creating audit-ready documentation or compliance evidence
  • Maintaining secure access to VPC or on-prem environments
  • Improving our Website and Service quality
  • Regulatory compliance
  • Detecting security issues or preventing misuse

We do not sell Personal Data.

Handling Data for AI and Engineering Services

Noviscent works with regulated teams that often require strict privacy, security, and residency requirements. During service delivery:

  • Project data is stored in Canada by default
  • Access is restricted to authorized personnel
  • All data transfers use encrypted channels
  • We follow PHIPA and PIPEDA-aligned practices
  • We maintain audit logs and traceability where applicable

You may request a custom Data Processing Agreement for regulated projects.

Storing and Retaining Data

We retain:

  • Website-related Personal Data only as long as needed for stated purposes
  • Project and engineering data only as long as required by contract, regulation, or customer preference

You may request deletion of Personal Data at any time, subject to legal or contractual obligations.

Sharing Your Information

We may share Personal Data only in the following situations:

  • With Service Providers assisting in operations (cloud hosting, analytics, secure communications)
  • With your explicit consent for a defined engagement
  • For compliance reasons including audits or regulatory obligations
  • During a business transaction such as a merger or acquisition
  • When required by law such as a subpoena or court order

We do not share project-specific datasets unless You authorize Us to do so in writing.

Data Transfers

If any data transfer occurs outside Canada, We ensure:

  • Appropriate protections are in place
  • Transfers comply with PHIPA, PIPEDA, and relevant privacy laws
  • Only the minimum necessary data is transferred

Most deployments and storage remain Canadian by default.

Security of Your Data

We take commercially reasonable technical and organizational measures to secure Your information, including:

  • Encryption at rest and in transit
  • Access controls and authentication
  • Secure development and deployment practices
  • Network isolation for VPC and on-prem projects
  • Logging and monitoring for suspicious activity

No method of transmission or storage is completely secure, but We take steps appropriate for regulated industries.

Children’s Privacy

We do not knowingly collect Personal Data from anyone under the age of 13. If such data is discovered, it will be deleted.

Our Website may contain links to third-party sites that We do not control. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy when necessary. Updates will be posted on this page with a revised “Last updated” date.

Your continued use of the Website or Services indicates acceptance of the updated policy.

Contact Us

If You have questions about this Privacy Policy, You may contact us: